Deploying a global common metadata index
The client is an international exploration and production (E&P) company, operating for more than a century. There is upstream activity in some of the world’s largest and most complex energy projects, running many as joint venture partnerships, often with national oil companies. The client has interests in exploration and production in nearly 40 countries and territories, employing around 35,000 people.
Sharing information across the globe, to users with diverse needs and search requirements is a major challenge.
Flare helped with the identification and categorisation of a wide range of E&P information across multiple internal and external systems.
The Catalog uses a number of global servers which replicate on a regular basis – so an item added in a system in the USA will be visible to Malaysia within an hour. A key principle is all items are visible to all – although access to the content will depend on security and regulatory policies. It is possible for a user to search the metadata and be made aware of an item, without having access to it.
The Flare Catalog integrates with other software in the client ecosystem, such as the Electronic Document Management System (EDMS), Full Text Search Engine and Map Search based systems. Content for the index is populated either manually or automatically depending on the sources and business requirement.
Users can perform simple “Google-like” searches across multiple internal and external repositories, which are transformed by the taxonomy with its E&P knowledge into intelligent, focussed searches
The Catalog has greatly improved users access to information across the company. Many people are discovering information that was never visible before.
Searches are quick, and use ranking, precision and recall algorithms that ensure the search meets the needs of technical users.
Search understands E&P terms, and finds items through aliasing, e.g. Well 49/3a-B12 is also known as Seinter AD Slot 4, through hierarchies, e.g. a search for content in the carboniferous will also yield results tagged with the Albian. These searches would be missed by full text indices.
The system stacks versions, folders and renditions to minimise results overload.
The Catalog integrates digital documents and data with the hardcopy and physical samples, so the whole story about a well or field can be made available.
Flare has supplied web-based information management software to the client since 2004, and the platform is used by thousands of staff in its subsurface and wells line of business. The Catalog holds over 12 million entries and is used globally.