What Is Intelligent Search?

In recent years, households across the country have started to introduce intelligent search enabled devices into their homes. Whether it’s an Amazon Alexa or Apple’s Siri, intelligent search devices are quickly becoming the new norm when it comes to finding information with minimal effort. With intelligent search enabled devices, we have access to all of the information that we need in one place.

Despite its popularity, many people are still unaware of what intelligent search is. This article will provide you with a definition, how the functionality works and what benefits it could have for your business.

What Is Intelligent Search?

When looking for an intelligent search definition, it is likely that you will be met with technological descriptions that are tricky to understand. Put simply, intelligent search is a network of systems that provide direct answers to questions that are made by voice recognition or through a manual text search. Most intelligent search systems, such as Alexa and Siri, use artificial intelligence (AI) and machine learning to develop an ‘intelligence’ that allows them to interact with people and answer intelligently to questions that are asked.

What Can Intelligent Search Do?

Intelligent search technology uses a range of processes to provide accurate answers to queries. Intelligent search is able to eliminate anomalous data and help employees and customers get the answers that they need quickly and easily. This advanced technology helps customers to experience the full benefits of enterprise search.

Understand True Intent

One of the most impressive features of intelligent search is the software’s ability to understand the true intent of a user’s search request, making it key to effective enterprise search solutions. To do this, intelligent search uses Natural Language Processing and user profiling to better understand the questions that are being asked.  It also uses knowledge about the business and the domains within the business.  We call this Technical Language Processing.

Understand Document Type and Structure

Intelligent search is able to understand the different structures and types of documents that are relevant to your particular industry. This makes it easy for the software to pick out key bits of information from various documents and deliver to you the answers that you need.

Improve Result Relevancy

When you invest in intelligent search, you will notice that results become more relevant over time. This is because the software will learn how to predict what information will be the most useful to you as you make more requests.

Access Any Kind Of Content

Intelligent search is able to access content no matter where it’s stored or what type it may be. This increases the sources that are available for your search.

What Are The Benefits Of Intelligent Search?

Intelligent search is being used more and more in business every single day. The main reason for this is that intelligent search places information at the fingertips of your employees so that they can access it quickly and easily.
Other benefits of intelligent search include:

• Saves employees time and money
  • Use their familiar terms to search, the system understands
• Reduces research workload
  • Drastically reduce the time spent search for information
• Provides optimal insight by comprising results from a range of data
  • Empower your experts by providing the information they need when they need it
• Simplifies integration
  • Break down barriers to all silos 

We are paving the way for the energy industry to start implementing intelligent search into the workplace. Our intelligent search solutions could improve the efficiency and accuracy of your business. If you would like to find out more about how we could help, get in touch.