Many energy companies have enterprise search solutions that allow staff to try to find and retrieve data and information from across the business. However, do you understand how good (or bad) your search solution is? Does the search give you all the correct results? Are expected items missing? Do you get swamped by poorly matched search results? Does your search tool rank the results effectively?
Flare has an established methodology for assessing how good corporate search is. We look at ranking, precision and recall, providing you with a greater understanding of your company’s search tool and its results. We provide analysis and evidence on how it may be improved to give a better user search experience, better results and a lower level of risk.
If you’d like to know more, contact the Flare team.